Refund & Return Policy

Shop with confidence you have 30 days from purchase date to change your mind, subject to the conditions and exclusions below.

Return Instructions

Step 1 - Fill Out Return Form

 Step 2 - Pack Your Product


Step 3 - Ship with Return Label


Get your Return Merchandise Authorization (RMA) Number by filling out our RMA form, click here. Pack your product back into the original packaging. Next include your invoice in the packaging. Stick your return shipping label to your packaging. Return shipping fees are the responsibility of the customer. We recommend you ship via insured and tracked mail. We cannot be responsible for lost packages. 

Return Address
PC - Returns Department
PO Box 55221
Atlanta, GA 30308

Refunds, Returns & Exchanges
Please click here to start your return, by filling out our return form. You can also email us at returns[at]precise-cables[dot]com.

Easy 30 Day Return Guarantee
You may return your purchase back to Precise Cables within 30 days of the purchase date, subject to the conditions and exclusions below.

Once we receive and inspect your product(s), we will credit your account. Please allow 7 - 10 days for a credit to appear on your account. We will issue your refund in the same way you made your original purchase.

Return Eligibility
Precise Cables reserves the right to refuse the return or charge a minimum 20% restocking fee. All returned products must be in new condition, in their original unaltered packaging and must include all packing materials. We will refund the original purchase price. Shipping and handling fees are nonrefundable. 

Limited Liability
Precise Cables is not responsible for personal data or product(s) left in returned products or packaging. Precise Cables is not responsible for any consequential or incidental damage resulting from the sale or use of any products bought from Precise Cables. We are responsible for the monetary value of the product only. Claims for missing product(s) damaged in shipping must be received within two business days of receipt of product.